How to Use the Virtual Clinic

1Log in to the Virtual Clinic to start using the services, download the mobile app “Meliva Lietuva” from the App Store or Google Play.
2Confirm Your Identity log in securely using Mobile-ID or Smart-ID to ensure the protection of your personal data and medical information.
3 Choose the Type of Consultation before starting a consultation with a doctor, select the most suitable plan for your needs:
Single Consultation – a one-time consultation with a family doctor for any health-related concern.
Individual Monthly Plan – unlimited consultations with a family doctor for one person throughout the month.
Family Monthly Plan – unlimited access to consultations for up to five people (you and four family members).
4Start Your ConsultationOnce you’ve chosen a consultation type, you can begin the session. Beforehand, you’ll be asked to complete a short questionnaire about your symptoms to help the doctor assess your condition more effectively. During the consultation, the doctor will answer your questions, evaluate your health based on the provided information, and if needed, issue a prescription, referral to a specialist, assess test results, or create a treatment plan. All consultation information will be securely saved and accessible both in the virtual clinic and on the national health portal, esveikata.lt.

Virtual Clinic

Working Hours:

Open daily from 6:00 to 22:00.

The “Meliva Lietuva” app is free to download from the App Store and Google Play.

What Services Are Provided in the Virtual Clinic?

Electronic Prescriptions – Need to renew or obtain medication? A doctor can quickly issue the prescription.
Referrals to Specialists – If further examination or a specialist consultation is needed, a referral can be issued without visiting a clinic in person.
Test Result Evaluation – You can upload test results or view existing ones in the system. The doctor will explain the results and advise on next steps.
Treatment and Prevention Plans – The doctor will prepare a personalised plan, whether for managing chronic conditions or for health promotion and disease prevention.

When Should You Use the Virtual Clinic?

Feeling unwell? Catching a cold, experiencing pain, or suspecting an infection? The doctor will assess your symptoms and recommend next steps.
Just need medical advice? Questions about health, nutrition, tests, or lifestyle – get answers as easily as sending a message.
Sick child? Fever, rashes, cough, or skin issues – quick and stress-free help is available.
Struggling with mental well-being? We can offer initial emotional support and refer you to the right specialist if needed.
Want to be proactive about your health? The doctor can prepare a personalised testing or prevention plan.
Managing a chronic condition? We will assist with disease control, medication advice, and long-term treatment planning.

Try it now!

Get quick access to a family doctor consultation wherever you are – no prior booking required. We’re here every day,
including weekends and holidays, from 6 iki 22 val.
We’ll respond within 5 minutes!

Download now:

Patient reviews of the Virtual Clinic

Very convenient and fast when quick and high-quality consultation is needed; no need to wait for an appointment. It is very pleasing that doctors can immediately issue referrals to the required specialists.

I was very satisfied with everything. The doctor responded very quickly, provided advice, and helped me find a specialist for further examination.

Thank you for the prompt and professional assistance. Attentive care from the beginning to the end of the consultation. Thank you for being there.

The doctor was very kind and provided a thorough consultation, answered all questions, prescribed treatment, and issued the necessary referrals. Everything was excellent!

I have already recommended it to several people. An excellent balance between price and quality of service. Not all doctors go into such depth when examining a case, and not all devote this much time to a problem during an in-person visit. It was convenient that I could attach a photo so that the doctor could evaluate my situation.

Thank you to Dr. Raminta Bernotė for the consultation. She was professional, examined the problem in detail, and provided advice.

The doctor gave a detailed consultation, asked many questions, and I also received all the necessary information related to my health concerns. I was very satisfied with the service. My sincere thanks.

Everything was clear and quick. Very convenient when waiting times are long or when it is not possible to attend an appointment in person.

A very pleasant conversation with the doctor. She listened to my complaints, assessed my condition, and issued a referral to another doctor.

A wonderful doctor – everything was done precisely and quickly, without any unnecessary explanations. Many thanks.

I really appreciated that there was no need to wait for an in-person visit just to review blood test results. Everything was very fast.

Excellent doctors and valuable advice. Providing this kind of assistance is a very good idea. Previously, it often took a long time to receive a referral or advice on what to do when falling ill. This solves those problems.

I quickly received a thorough consultation. Many thanks to Dr. Inga Evaltatė-Budvytienė.

A very clear and specific explanation, down to the smallest detail. Everything that was unclear was explained, and all important questions were answered. Very pleasant communication.

With the “Meliva Lietuva” App, You Can:

Communicate directly with a family doctor via the virtual clinic

Book appointments at physical clinic locations

View prescriptions, referrals, documents, and test results

Access your medical history, including previous visits and diagnoses

One App – The Health of Your Whole Family

You can also manage the health information of your children or other individuals you are authorised to represent. Easily book appointments, view test results, referrals, and prescriptions. All important information is in one place, making it easy and efficient to take care of your loved ones’ health.